Refund Policy

Returns and Exchanges

We want you to be completely satisfied with your purchase.

• Within 30 days: Eligible for a full refund or exchange.
  
• 31–60 days: Eligible for an exchange or store credit.
  
• After 60 days: Refunds and exchanges are not available.
  

To start a return or exchange, please email us at support@shopenvybeauty.com and include your order number in the subject line for faster processing.

Refunds

Once your returned item is received and inspected at our returns center, refunds are typically processed within 5 business days. Orders returned within 30 days are eligible for a full refund, while items returned between 31 and 60 days qualify for an exchange only. Returns received after 60 days are not eligible for a refund or exchange.

For more details, please visit our FAQ section.